Busting the omnichannel - enterprise hacks and chats

Talking Careers and Social Media Disillusionment with Vijayasankar

Vijay returns with Jon Reed to make sense of his adventurous career moves - now full circle and back at IBM. Vijay also expands on a blog post he wrote on social media disillusionment, and the guys hash out options for filtering the enterprise software media noise. A bit more about the problems of predictive and the failings of air travel customer experience, and it's a wrap.  Busting the Omnichannel on iTunes.

Analytics and IoT field views - with Vijay Vijayasankar

In the triumphant return of Vijay Vijayasankar to Jon's podcast series, Vijay talks analytics views from the field. Jon also asks for Vijay's help sorting Internet of Things hype from BS. Vijay also shares some surprising views on agile. Part two of this podcast will get into Vijay's career moves and evolving position on social media. Yes, you can get Busting the Omnichannel on iTunes. 

SuccessConnect 2015 - event wrap with Jarret Pazahanick

In the shorter edition, Jon Reed of diginomica digs into the SuccessConnect 2015 show with outspoken SuccessFactors consultant Jarret Pazahanick. The show wrap finds Pazahanick suprisingly upbeat, but there are still key issues to discuss. This shorter version focuses on event news from the show, including Intelligent Services. Note: if you want to hear the full 30 minute directors cut, download that from Jon's SAP and Enterprise trends series. Yes, you can get Busting the Omnichannel on iTunes. 

Talking SuccessFactors Extensibility and HANA Cloud Platform

In the shorter edition, Jon talks with James Sinclair live at SuccessConnect 2015 about the value of cloud platforms, and specifically extensibility on SuccessFactors, with a focus on building apps on the HANA Cloud Platform (HCP) and why that has such an impact on customers. Note: if you want to hear the full 30 minute directors cut, download that from Jon's SAP and Enterprise trends series. Yes, you can get Busting the Omnichannel on iTunes. 

Enterprise mobility - where do we go from here?

In this two-for-one convo with Kevin Benedict, Jon and Kevin review the high ponts from the Mobile World Gongress in Barcelona, and discuss the challenges of enterprise mobility (iincluding TCO). Kevin also shares the mobile trends he has seen in his global travels, and gives his best advice on how customers should approach mobile projects, and how they should think about the Internet of things and other "disruptions." The guys also hash out HTML5 versus buliding device-specific apps. Yes, you can get Busting the Omnichannel on iTunes. 

Live from MWC - George Yianni from Philips Lighting on why the IoT starts with lights

In this on-site podcast from the Mobile World Congress show floor, Jon talks with George Yianni of Philips Lighting (inventor of Philips Hue) on why the Internet of Things starts wtih lights, and why smart lights can have a potent impact. In this keynote preview podcast, Yanni explains how a sixty dollar light bulb can actually be a terrific value, and why the network of lights above our heads at work can be a worthwhile move into the Internet of Things. Yes, you can get Busting the Omnichannel on iTunes.  

Live from MWC - Thinfilm CEO Dr. Davor Sutija Talks IoT and printed electronics

In this on-site podcast from the Mobile World Congress show floor, Jon talks with Thinfilm CEO Dr. Davor Sutija about Norway startups, the Internet of Things, and how Thinfilm's "little bit smart" bottles are an example of how business models are (rapidly) changing. Yes, you can get Busting the Omnichannel on iTunes. 

Mobile World Congress '15 - The Enterprisey and IoT Wrap - with Derek du Preez

In part one of Jon's live Mobile World Congress wrap with diginomica colleague Derek du Preez, the guys review the MWC frenzy from an enterprisey point of view. Is the show taking on a new level of enterprise relevance? Derek also shares his Internet of Things show research, and how he approaches this show from an enterprise journalists' perspective - not any easy thing to do, given the amount of media babble about the latest smart phones. Yes, you can get Busting the Omnichannel on iTunes. 

Why UX matters - live from Atlanta with Everett McKay

After day two of Everett McKay's UX Design Essentials course in Atlanta, Jon sat down live with Everett to find out how a developer like himself transformed into a UX instructor - and why UX matters. In this sixteen minute chat, the guys also talk about why intuitive design is a useless cliche (but not a useless concept), why all software has a personality, and why design concepts like forgiveness can change UX for the better. Everett also shares his view on why UX is gaining momentum in the enterprise. Yes, you can get Busting the Omnichannel on iTunes. 

Why enterprise communications needs to change - with Michael DeFranco of Lua

On his recent New York City jaunt, Jon stopped by the international headquarters of Lua, enterprise communications upstart, to talk shop with Lua CEO Michael DeFranco. On this seventeen minute chat, Jon and Michael chat about why enterprise communications need to change. Jon airs out his own email irritations and how solutions like Lua can change the inbox. The guys get into the cultural impact of moving to a better way of working; Jon asks Michael for examples of how Lua is catching on the enterprise. Stories about using Lua in low communications/high stakes situations are hit on before the guys wrap it up. Yes, you can get Busting the Omnichannel on iTunes.

SAP's S4 HANA event - live recap with John Appleby

In this live podcast recording from the New York Stock Exchange, Jon Reed and John Appleby discuss the highs and lows from SAP's S4HANA announcement event, billed as the most important SAP product announcement in 23 years. Yes, you can get Busting the Omnichannel on iTunes.

CMO dilemmas and the content challenge - part two

In part two of their content strategy video discussion, Michael Brenner of NewsCred joins Jon Reed of http://www.diginomica.com to dig deeper - into a frank look at the impact of content on marketing, the role of marketing tech and personalization, and the challenges facing the modern CMO. Yes, you can get Busting the Omnichannel on iTunes.

CMOs and the content challenge - part one

In this first of a two part "content challenges" series with Michael Brenner of NewsCred, Jon Reed of diginomica.com chats with Michael about the problems facing the digital CMO, the ROI of content, and why he has staked his career on content. Yes, you can get Busting the Omnichannel on iTunes.

Becoming an HCM SaaS consultant, part 1 - the big skills picture

In part one of a two part discussion, Jon is joined by Jarret Pazahanick and Luke Marson to get their insights on becoming an HCM SaaS consultant and the skills involved, with Luke and Jarret debunking myths about cloud consulting and sharing their view on how SaaS consultants must be different - and more current in their training. In part two, coming soon on Jon's SAP and Enterprise trends podcast series, the guys dig deeper into cloud consulting. Yes, you can get Busting the Omnichannel on iTunes.

Making sense of the SAP cloud

Fresh off the TechEd/d-code events, Jon chats with SAP cloud expert Dick Hirsch about how he sees the SAP cloud at this juncture. This video is intended for those who want an overview of the SAP cloud with some context on "S-Innovations" as well - the so-called "Simple Suite". A second, longer companion podcast, "Hashing the SAP cloud," digs deeper into the nuances of SAP's cloud strategy. (You can find that podcast on Jon's SAP and Enterprise Trends podcast series, jonerp.libsyn.com). Yes, you can get Busting the Omnichannel on iTunes.

Customer experience - fantasy versus reality

Is customer experience a fantasy, or an achievable goal? At Argyle's Digital Marketing Leadership event in Boston, Jon pushed his skeptical view on customer experience with CX expert Howard Beader of SDL. Jon and Howard kick around the lessons (and poll results) from the marketers/CMOs in attendance, and talk about how data fits into the customer experience challenge. Jon also pushes the issue of the difficult marketing-IT relationship and Beader shares his own view on the role of IT as marketing shifts to cloud. Yes, you can get Busting the Omnichannel on iTunes.

Services industry disruption - and the role of independent advisors

In this informal evening chat taped on on a Google Hangout, Jon Reed of diginomica chats with Frank Scavo of Strativa about services industry disruption. First, the guys dig into "punching above your weight as a services firm" and Frank shares how his firm has been able to have success even against the biggest services firms. The guys then turn their attention to the value of independent advisory on enterprise software projects, and why it matters. Yes, you can get Busting the Omnichannel on iTunes.

The future of digital and the profound change in selling - podcast combo

In this audio combo of two diginomica video shoots, Jon first talks with Ray Wang about the future of digital and whether the Chief Digital Officer is a BS idea, or a pressing need. Then, Jon shifts gears to talk to Brain Sommer about the future of selling and why selling is changing profoundly. The guys also kick around the impact of media on selling - "stop putting, and start blogging."

Cloud CIO disruptions: riffing on fresh research

In this informal Hangout on Air audio replay, Jon Reed of diginomica.com (@jonerp) reviews new data on CIO disruptions with Sina Moatamed, cloud practictioner and blogger. The guys hit on everything from security to whether big data is overhyped, and how overworked CIOs and IT Managers can have business impact and (address skills challenges) before they face irrelevancy.​ The video replay of this talk is available on Jon's YouTube channel: /jonathanwreed. Yes, you can get Busting the Omnichannel on iTunes.

Live: creating content that matters (and avoiding social media fails)

In this frank and informal - and informally taped - presentation at Western Mass Podcamp 2014, Jon Reed conducts an interactive discussion regarding the impact of (free) content and the limitations of social medial without such content. The impromptu title of the session was "Create (free) content that matters - before you do any social media". Note: this 40 minute recording is not an "enterprisey" conversation but has content strategy lessons for companies of all sizes. Yes, you can get Busting the Omnichannel on iTunes.