Busting the omnichannel - enterprise hacks and chats

Grappling with identity and regulation in the era of data brokers - a #CCE19 podcast with Constellation’s Steve Wilson

November 10, 2019

In the first of his two part podcast series with Constellation's Steve Wilson, Jon asks Steve to explain the thinking behind his provocative blog post, Identity is dead. That leads into a discussion of the problem of regulating data brokers, and the ongoing issue with identity management in the enterprise. Steve critiques new approaches, including facial recognition. This discussion sets up a soon-to-be-released part two, on Steve's skeptical take on enterprise blockchains. At Steve says, "We need to keep plugging away at this because there's, they're brokering our data every single day now. So we need to figure out solutions." Yes, you can get Busting the Omnichannel on iTunes.

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