Busting the omnichannel - enterprise hacks and chats

Is legacy SaaS a thing? Debating the SaaS 1.0 to 2.0 model and why it matters to customers

June 6, 2021

Is legacy SaaS a real thing? Join the debate as returning champ Brian Sommer riffs on Jon's argument with a SaaS 1.0 to SaaS 2.0 slide deck banter. Where are vendors getting stuck? And why does this matter to customers? Bring your sharp questions and BS filters as usual - this is the usual jugular participation Friday show. Note: to see the slides, check the video replay at http://youtube.com/jonathanwreedYes, you can get Busting the Omnichannel on iTunes. This series is brought to you commercial-free by Jon Reed of http://www.diginomica.com.

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