In their traditional post-Sapphire Now live recording, Jon and Dick once again grab an empty meeting room, but this time, they are - fittingly enough - disrupted. But the taping goes on, as Jon and Dick talk through the major themes of the show, kicking off with the diginomica.com story Dick published before Sapphire Now 2017 on multi-cloud that caused a stir. The guys hit on Sap Cloud Platform and Cloud Foundry, debate whether S/4HANA Cloud was overlooked, and break down Leonardo. Dick also gets into SAP Hybris, microservices, and the guys talk about the SaaS standardization dilemma for customers. They also explain why they chose NOT to talk indirect access. Yes, you can get Busting the Omnichannel on iTunes.